Delivery Dilemma
The challenge is how to deliver the best possible value for money for the client and yet pay our wages. We aim to make the delivery of the software as efficient as possible as we know how our clients strive to make their businesses as efficient as possible.
Our dilemma is how forceful should we be when we can see that our clients are not following the most cost effective path that costs them money and almost certainly also reduces our profitability?
Tags: delivery, eCommerce, ERP, web shop
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February 6, 2009 at 11:04 am
I’d be interested to know if anyone has achieved a way of measuring the less tangible impacts of this kind of decision.
Studying of a number of projects where qualifiable measurements could be reviewed to provide some kind of indicator would be interesting. E.g.
1. how often did the supplier recommend an alternative to a client’s requirement?
2. how often did the client force through their requirement/how often was the supplier’s recommendation used.
If these were studied alongside project budget and other success criteria, could a useful picture be established?